Why Is My Optus WiFi Modem Not Working?

Why is the modem not working?

Make sure the Ethernet cable connection to your modem (and the connection between your modem and router, if applicable) is not loose or accidentally unplugged.

Unplug the power from the router for 5 seconds, and plug it back in.

It should take about 30 seconds to reboot..

How can I test if my modem is working?

Then Windows can determine whether the modem is properly installed and able to dial into a network.Click Start, then “Control Panel,” then “Phone and Modem.”Click the “Modems” tab.Select the modem from the list. … Click the “Properties” button.More items…

How do I reset my modem username and password?

If you can’t access the router’s web-based setup page or forgot the router’s password, you may reset the router to its default factory settings. To do this, press and hold the Reset button for 10 seconds. NOTE: Resetting your router to its default factory settings will also reset your router’s password.

How do I access my modem settings?

Your computer just needs to be connected to the modem. First try connecting your computer to the modem using a network cable. Open your Internet browser e.g. Internet Explorer, Firefox, Chrome, Safari, etc. and enter the IP address of your D-Link modem in the address bar: http://192.168.1.1.

Why is Internet not working today?

If your internet is slow or not working today, you can blame it on Cyclone Vardah. … YOU Broadband, which offers services in 16 cities, said “two major internet gateways” were affected by the cyclone. ACT Broadband warned users about connectivity issues for at least a day.

How do I reset my Optus router?

A factory reset usually involves holding a recessed reset button down for a few seconds, they’re normally located on the rear or underside of your modem / router. You can find factory reset steps for Optus modems in our online user guides.

How do I know if my router is going bad?

When your router works properly, its data transfer indicator lights should blink intermittently or remain constantly lit. If your router’s lights are not lit, but you are still able to connect to the device, this could be an early sign that the router is about to break down or stop functioning.

How do you fix your WiFi when it’s down?

The bottom line: 99% of home WiFi issues can be fixed by unplugging the router, waiting five seconds, then plugging it back in….Home WiFi Quick FixUnplug or power off your router.Wait 2-5 minutes before plugging it back in.Wait 5 more minutes and retry the connection.

How do I reboot my NBN modem?

Locate the RESET button at the back of the wireless router. Hold the RESET button for 10 to 15 seconds, the lights at the front should start blinking, this is when you can let go. Wait about 5 minutes for the router to boot up again and try the connection.

Why is my Optus internet so slow?

There are a few reasons you may be experiencing slow data speeds. It may be due to environmental factors, high volume web traffic or your 4G device has moved into a 3G coverage area. These troubleshooting steps can help to resolve your problem.

Why is my Optus modem not working?

Remove the power cable from the back of your modem for 60 seconds, then plug it back in. After approximately 2 minutes the lights on the modem should settle into a stable pattern. If restarting your modem didn’t work, go to the next step. Check whether your modem’s Internet light is on/blinking.

Why is my WiFi connected but not working?

If the Internet works fine on other devices, the problem lies with your device and its WiFi adapter. On the other hand, if the Internet doesn’t work on other devices too, then the problem is most likely with the router or the Internet connection itself. One good way to fix the router is to restart it.

How do I get my modem back online?

To reboot your modem and your WiFi router:Unplug the power cord from the back of the modem and remove any batteries.Unplug the power cord from the WiFi router.Wait 60 seconds, and then reinsert any batteries and reconnect power to the modem.Wait at least two minutes to allow the modem to power up.More items…

What to do if DSL is not working?

Power-cycle the DSL modem Turning the modem off and back on causes it to re-synchronize the DSL signal and the network connection to your computer. Often, this by itself is enough to fix a DSL connection problem. To do this, unplug the power cord from the DSL modem, wait about 30 seconds, then plug it back in.

How do I fix my modem not connecting to the Internet?

To reboot your modem:Unplug the power cord from the back of the modem. Check to make sure all the lights on the modem are OFF.Wait one full minute. Plug the power cord back into the modem.Wait for the internet light or main status light to turn green.Now try connecting to the internet again.

Is it better to have modem and router separate?

In general, you should only get Modem/Router combo unit if you are a home basic user. … If you are running a business or public wifi, you should generally get separate modem and router units because a dedicated router unit that typically offer better security functions.

How do I fix my Optus Internet?

Check that WiFi is on: If WiFI light is OFF, turn your modem’s WiFi button ON. … Reset the connection: Turn your modem and your computer off and leave them off for 60 seconds. … Connect via ethernet cable. Use an ethernet cable to connect your computer directly to your modem, then test your internet connection.